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Our Home Manager – Nadia

My name is Nadia and I work in care since 2007 and as registered care manager since 2011. I did various different roles and worked my way up. This helped me to understand the challenges my colleagues face on daily basis, the ups and downs and how to support them best so we can achieve our goal as team – to provide high quality care for our residents. And most importantly- every member of the team is equally important.

I managed residential, nursing and dementia homes. My focus has always been the wellbeing of our residents and staff. I would like my team to feel cared for, passionate and empowered to make a difference every day.  Happy team, to me, means happy residents.

All I strive for is my residents to feel well, safe and live their best life whatever this might mean to them and to be able to share it with their loved ones. Taking time to learn each resident’s story and understanding who they are and what is important to them is key to delivering person centred care.

I am proud to be mummy of two gorgeous girls.

I also have two fur babies, Roxie and Zoro, show cocker spaniels.

I enjoy gardening and being outdoors. I love walking my dogs and running.

The Teams

Training is hugely important in our care home and our staff are some of the best trained in the business. But equally essential is having the right people.

If our team is happy, motivated and well rewarded, our residents receive the best care because there is no worry in the home and the focus is on nothing but providing excellent care and having fun. But we can’t do this without excellent people. From our manager to our housekeeper, we are always looking for the right people to work with us, not just someone who wants a job. Our teams are dedicated to care and caring.

Healthcare

Everyone is geared towards the healthcare of our residents and the team includes our Health and Wellbeing Personal Trainer and Workplace Mental Health First Aider, and we also receive regular visits from our GP, chiropodist and optician among others.

Beauty & Wellbeing

Everything we do is concerned with wellbeing, but not all of it is directly related to our physical health. Our beauty and wellbeing team is there to focus on making residents feel good through looking good and having confidence in oneself.

Catering & Events Team

With a fine-dining room and a special brigade of chefs, we need the best people to make it all happen. Our catering and events team are there to make sure that everything that happens in the bar, bistro and at events is entertaining, delicious and fun. We feel that having dedicated hospitality professionals makes all the difference.

Admin & Housekeeping

It is so important that any care home runs like clockwork. The more efficient a home is, the more focus there can be on the things that matter the most, namely time spent with our wonderful residents and their families. Our organised, hardworking admin team make sure all of our t’s are crossed and are i’s are dotted!

The Shinfield family

Person-centred care is the foundation of everything we do at Shinfield View care home. The choices of our residents and achieving positive outcomes are what drives us.

An important part of being able to deliver exceptional care is in getting to know each resident and their family and friends. We love taking the time out to listen to our residents’ stories and hear all about their loved ones over a cup of tea.

Not only do we have wonderful residents, but also incredible staff. Delivering the best care available is our overarching purpose and we can only do it with the very best people in our team.

Residents of Shinfield View

Our care and the environment of the home means that loneliness and isolation simply don’t happen. Isolation among older people in society is a growing problem and we are out to change that.

Many of our residents would have never thought of themselves in a ‘care home’ environment, it’s just not something that we talk about, is it? But once they have been here for even a short stay, we know that most people will either be back soon or moving in permanently. That’s because this home is not what people think of as a care home. This is a special place.. as two of our married residents put it “It’s the most comfortable place we’ve ever lived in, it feels like home.”

I had a secret dread of going to a care home, based on my late mothers’ experiences. I needn’t have worried. Shinfield View is what they say in their booklet; ‘luxury living and exceptional care’. All the staff were so friendly and caring. In fact, the calm professionalism of all the staff was really impressive. Shinfield View leaves an excellent example that other care homes should follow.

SHORT TERM RESIDENT AT SHINFIELD VIEW

Friends & Family

My mum moved into Shinfield View in November and in just four weeks we (the family) feel we are coming home when we visit Mum. The staff are friendly, caring and I feel we have known them for years! I feel such peace with Mum staying here – I know she is being so well cared for both emotionally and physically. Thank you.

Daughter ofRESIDENT AT SHINFIELD VIEW

Our Care Team

I enjoy being able to give the residents my time, and being able to build wonderful relationships, and listen to their amazing stories. Being there when they arrive at the home and being able to reassure them. I feel that my job is so much more than ensuring the home is kept clean and tidy, nothing is too much trouble. Being part of the Shinfield View team is such a lovely reward, and knowing you’ve made someone happy and comfortable.

TEAM MEMBER

Our Reviews

Reviews are a key measure of our service quality. They offer us invaluable insight into what we’re doing well and where we need to improve. They enable us to understand your experience better and tailor our services to meet your needs more effectively. If you have a few moments, please take a moment to share your positive experiences; your feedback fuels our growth and commitment to delivering the best service possible.

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The Shinfield View team is always on hand to answer your questions. Please get in touch today to find out more.

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