Visiting loved ones

We know just how important it is that we keep loved ones and families as close as possible. Connected together to smile, and to share and create more beautiful memories.

In line with the latest government guidance, (17.5.21) we’re so happy to be able to welcome up to 5 designated family members to safely, visit a loved one, inside our home*. You are also able to nominate one of those family members as an essential caregiver.

Visiting in our stunning gardens will always be available, and you can also bring the younger members (Under 16) of your family to visit outdoors. And, even more wonderful, you can now take loved ones for a low-risk visit outside of our beautiful Worcestershire care home.

It’s our priority to ensure safe visits continue whatever the future may hold which is why we’ve evolved our home to include a safe, partitioned visiting room.

*Please contact us for full information on visiting our home

Safe indoor visiting

At Fernhill House Care Home, we’ve invested in our home to provide a sustainable, long term and safe visiting solution. It’s Keeping safe. Our promise to ensure families and loved ones can always meet safely in person, as this brave new world we live in continues to evolve.

Our partitioned indoor visiting room is beautifully decorated. Access is directly from our car park, a private and safe space to continue to share love, happiness and create new memories together.

Book a guided virtual tour or visit our new show suite to experience our new visiting rooms and that wonderful Fernhill House sparkle.

Wellbeing for all >

Dementia & end of life

Visiting residents with a dementia

Our highly trained memory care team are dedicated to supporting families who have loved ones living with a dementia. It’s Our promise to keep you connected, to keep you together and to always keep everyone as safe as possible. We know that not all our memory care residents will understand the need to maintain physical distance which is why we’ve developed visiting that’s unique to your loved one.

Visiting during end of life care

We know how much families will want to see loved ones and to spend time together at this sad time and where possible, it’s Our promise that we will make an exception to our overall visiting policy. Visits will be sensitively coordinated by our skilled and compassionate teams to protect the safety and wellbeing for everyone.

Tailored Care >

How to book your visit

At our Worcester care home, we’ve developed a new, dedicated Visit Coordinator role so you know who to call to book a visit with your loved ones.
Whether its a video call, a visit in our beautiful gardens or within our all-weather, indoor visiting room, your Visit Coordinator will ensure guidelines and our Majesticare visiting policy is followed.

It’s Keeping safe. Our promise to keep loved ones and families connected together and to make sure we do so to keep everyone is as safe as possible.

Visits can be booked by calling us on 01905 679300 or simply click below to contact us.

Book my visit >>

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